Leverage Emotional Intelligence for Project Results
Course Overview
Even experienced project leaders will ask themselves “Why won’t people listen to me?” or “What went wrong with my plan?” Of all the skills critical to project leadership, emotional intelligence may be the most important—and least understood.  In this course, you will learn to identify, analyze, and manage emotions, both yours and your team members’. It is a common mistake among project leaders to focus too heavily on the mechanics of project management while neglecting the critical people skills that keep everyone engaged and working harmoniously. In this course, from Robert Newman of Cornell’s College of Civil and Environmental Engineering, project leaders will explore concepts of emotional intelligence and practice skills relevant to managing emotions so that they can enjoy better project outcomes. You will focus on five critical aptitudes: communication, relationship management, decision making, conflict management, and motivation.
Who should enroll in this course?

Team leaders, managers, and individual contributors responsible for the success of projects of initiatives of any size that involve teams of people. Students need no formal project management training or background.

Certificates with this course
Project Leadership
Project Management 360
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