In this course, you will practice techniques to elicit information from clients, uncover their deeper needs and in turn help them set better goals. You will conduct a session with a colleague, or friend to practice your client-directed counseling skills in a real-life setting, gather feedback from your partner, and then reflect on what you did well and what you would change. You will describe how the use (or lack) of continuing responses in a conversation you've had in the past has affected trust within that conversation, and you will make a plan to better integrate continuing responses into future conversations. You will observe and evaluate another counselor's use of client-centered techniques to elicit information. While identifying and overcoming challenges in implementing client-centered counseling techniques, you will create an action plan to help clients set goals that align with their true needs. At the end of this course, you will be poised to apply new techniques to better identify the client's “need behind the need.