Creating User Personas
COURSE ID: CIS303
Course Overview

After you have conducted interviews with your users, it is time to sift through your notes and transcripts in order to get at the most important insights; this is the data, which will be your guide to what the users actually need as well as what the design requirements ultimately need to be. However, one challenge we face as designers is that the data we have gathered is qualitative and not quantitative, which means that interpreting the data requires us to make associations and inferences as we read through the users' stories, thoughts, and feelings. Fortunately, we have several strategies for translating data into design requirements.

In this course, you will practice analyzing data from your user interviews and identify insights that are not always immediately apparent. After you extract insights from your interview data, you will create a fictitious user called a persona that will serve as a model of your users and help guide your design decisions. Finally, you will create design requirements that will help as you move from explaining the current state of your users to imagining a future where they use your design to better meet their needs.

Who should enroll in this course?
  • Product managers
  • Web designers
  • Software developers
  • Marketing professionals
  • UI/UX designers
  • Graphic designers
  • Instructional designers
  • Accessibility specialists
  • Anyone focused on customer experience evaluation
S$1,000
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