It is critical for leaders to be able to harness the power of AI to transform their business. In this course, you will master the use of modern AI to enhance the profitability, productivity, quality, flexibility, and efficiency of your business operations. You will explore three key frameworks for how AI can transform business processes.

You will identify ways in which AI increases productivity by allowing for new information gathering, monitoring, and control; by creating new interfaces for seamless information sharing; and by enabling analytics on new information modalities. You will then identify opportunities for the automation of cognitive and physical tasks within your business processes — enabled by generative AI — to reduce associated cost and overcome scale, speed, and quality constraints, focusing on five key principles that separate successful automation efforts from ones that fail. Finally, you will explore how you can use AI to make your processes more flexible and modular, allowing them to adapt to evolving market conditions and support new business models. By the end of the course, you will take away specific opportunities for AI-driven business transformation at your organization and in your industry overall.

You are required to have completed the following courses or have equivalent experience before taking this course:

• Generative AI: Capabilities and Compromises
• Working With Generative AI to Become More Effective