Strategic decision making is a defining skill that elevates exceptional leaders, and every day, healthcare leaders make decisions under pressure — often with limited time and high consequences. This course equips you with practical tools to cut through complexity, focus on what matters most, and make decisions you can stand behind. Professor Sunita Sah will guide you through the nuances of how biases, assumptions, and incomplete information affect judgment and discuss how to counter these challenges using structured decision-making approaches. The course is designed to elevate decision making from reactive problem solving to proactive strategic advantage, pushing the processes to become a source of competitive differentiation and leadership credibility in healthcare organizations.

You will move step by step from diagnosing the decision context to taking purposeful action. The course begins by helping you identify hidden traps and biases that often undermine even the most well-intentioned choices, both individually and across teams. You'll then discover how to frame problems with clarity, apply root-cause analysis techniques, and develop robust solutions tailored to complex healthcare environments.

Finally, you will master strategies for championing your recommendations, driving implementation, and tracking impact to ensure lasting results. By completing this course, you'll be equipped to make confident, well-supported decisions that strengthen your organization's performance and position you as a trusted leader in healthcare.