Today's hospitality consumers rely less upon traditional travel agents and more on web-based
research when booking travel. In this course, you'll explore how to develop strategies
designed to improve your standing in internet search results, known as search engine
optimization (SEO), and increase your visibility to target customers.
You will also investigate how to optimize your position on internet search results and increase
conversions: the moment when a search becomes a purchase. Online travel agencies are
especially popular because they provide one-stop convenience and notifications for
consumers searching for deals and promotional opportunities. The success of online travel
agencies is largely attributable to their marriage of leading-edge technology and a keen
insight into consumer behavior patterns.
You will have a chance to immediately practice what you've studied by participating in a
pricing simulation game.
You are required to have completed the following courses or have equivalent experience
before taking this course:
- Price and Inventory Controls
- Price Sensitivity and Pricing Decisions
- Segmentation and Price Optimization
- Displacement and Negotiated Pricing