Core Courses
Virtual Care Elective Courses ( Choose 1 )
Telemedicine (WCM101)
Virtual Communication (LSM710)
Patients as Consumers Elective Courses ( Choose 1 )
Developing Service Excellence Competencies (SHA592)
Delivering an Excellent Customer Experience for Your Organization (SHA594)
Interpreting the Behavior of Others (LSM603)
Strategy Elective Course ( Choose 1 )
Quality and Process Improvement Metrics and Strategies for Healthcare (JCB406)
Setting Internal and External Conditions for Success (LSM634)
Leadership Elective Courses ( Choose 1 )
Managing People in a Healthcare Setting (DYS511)
Leading in a VUCA World (LSM631)
Crisis Communication Planning (SHA712)