Many businesses are expanding internationally or globally because of the growth opportunities this move offers and in order to remain relevant in a world that shrinks almost daily with the rapid development of technology. There are complexities involved in international […]
Conflict in the workplace is real, and it happens every day. While conflict is not all negative, it can be quite disruptive to productivity and the harmonious atmosphere required for employee engagement. It is therefore critical for leadership to promptly […]
Leadership is a weighty responsibility that requires some crucial qualities. Credibility is one of them as it goes to the heart of the leader’s character and enables free-flowing interactions in work relationships and business advancement. Michael VanBruaene and John O’Sullivan […]
Hotels use overbooking as a revenue management strategy. Rooms are a hotel’s major revenue source; however, a common and frequently occurring problem that hotels face is no-shows, the situation in which guests fail to turn up for the rooms they […]