The hospitality industry requires astute management in many aspects of business operations. One aspect is food and beverage management. This aspect is important for many reasons and can be used as an avenue to build guest loyalty. Customer service that […]
Hotels use overbooking as a revenue management strategy. Rooms are a hotel’s major revenue source; however, a common and frequently occurring problem that hotels face is no-shows, the situation in which guests fail to turn up for the rooms they […]
An article appearing on Supply Chain Market referred to a comprehensive study that was authorized and carried out by an esteemed market research company to gather pertinent information on supply chain management in the food and beverage industry. Some of […]
The menu is described by Rewards Network as the only kind of marketing that all of a restaurant’s customers will see. The menu is a guide that establishes the dining decisions that are made within the restaurant. When a menu […]
There is a difference between traditional marketing and strategic marketing. In any organization, for an activity to be strategic, it involves a long-term and forward-looking framework in which all departments are involved. It also flows down from top management to […]
As stated by Customer Alliance, hotel revenue management means “Selling the Right Room to the Right Client at the Right Moment at the Right Price on the Right Distribution Channel with the best commission efficiency (Landman, 2011).” According to this […]
The Cornell School of Hotel Administration at Cornell University was named best hospitality and hotel management school in the world for three consecutive years (2015-2017). Cited from: CEOWORLD Magazine. Best Hospitality and Hotel Management Schools in the World, 2017. New […]