Healthcare organizations must have a platform whereby operations, patient care, staff’s skills and wellbeing, and stakeholders’ confidence are constantly being improved. Quality improvement in healthcare is especially important not only during this current pandemic but even more in the post-pandemic era.
High-quality healthcare does not involve patient-centered healthcare alone; its broad spectrum encompasses professionalism across all aspects of healthcare.
Healthcare professionals are responsible for diagnosing illnesses and identifying the factors that affect the quality of healthcare they provide. These decisions should not only be based on the patients’ best interests but also of the stakeholders, especially the medical staff responsible for patients who are answerable to their superiors.
As the waves of the pandemic hit us like invisible yet devastating tsunamis, it is important that your healthcare organization apply methods to improve its medical and executive processes. This must be done while the quality of the organization is maintained and augmented and is in no way compromised.
According to the World Health Organization, the quality of care delivered in your healthcare organization hinges on the following factors, among others:
- How its services are organized
- Leadership monitoring systems
- Adequate infrastructure and available resources, both human and material
It is a wise move to define quality improvement that is unique to your healthcare organization as the pandemic enters its third year. The unique definition will help quality improvement management that arises from your healthcare organization’s culture and conviction.
The stakeholders who will benefit from your healthcare organization’s quality improvement are not limited to patients and healthcare professionals but also the following:
- Families of patients
- Researchers
- Educators
- Planners
- Payers
What are the aims of healthcare quality improvement?
- Better patient outcomes
- Better system performance
- Better professional development
Healthcare will only reach its fullest potential and capacity if quality improvement is intrinsically embedded in healthcare organizations. In your healthcare organization, quality improvement is everyone’s job and a part of all the operational systems.
Invest in developing quality improvement in your healthcare organization. Grab this opportunity and enroll in the Adaptive Healthcare Strategy certificate program offered by Genashtim in collaboration with eCornell to enhance your healthcare quality improvement system.
eCornell courses are approved by SkillsFuture Singapore for SkillsFuture Credit as well as by HRD Corp Malaysia under its SBL-Khas Scheme.