Month: July 2021

Customer experience is an integral part of service culture. An article by Super Office says that most companies are failing to deliver a good customer experience. This may be caused by an absence of a vibrant and dynamic customer experience […]

A  Forbes  article says that digital platforms like Facebook, Uber, and Foodpanda are networks that allow people to easily communicate with each other. From a business perspective, digital platforms are facilitators that make online goods and service exchanges possible. How […]

The conception of work-life balance (WLB) was developed in the 1970s when women began to enter the workforce, according to an article published by Positive Psychology. Back then, working women were expected implicitly to juggle professional responsibilities with family-life commitments, […]

Employee conflict is inevitable and is an inherent part in collaborative teams. Conflict occurs even in a remote work environment according to  Officevibe and that conflict management is also quite a challenge. Officevibe’s user data found that around 21% of […]