Interpersonal Communication Skills at the Workplace

Interpersonal communication refers to the process of communication involving verbal and nonverbal ideas and emotions that are shared with others. In a broader sense, interpersonal communication allows us to interact with people smoothly and understand verbal and nonverbal conveyance from others in both our professional and personal standpoint.

In an article published last month on Indeed, all facets and the essentialism of interpersonal communication skills at the workplace are identified and elaborated, focusing on how interpersonal communication can take you ahead in your career and redefine your professional life.

When hiring, managers invariably seek out employees with vibrant interpersonal skills so that collaborations and communication are effective and productive. Interpersonal skills are also known as ‘people skills’ because these skills are used when interacting with people face-to-face or virtually; they are categorized as soft skills.

When you have strong interpersonal skills, you sync well with other people and go on to building good relationships with them as a result of deep understanding. Understanding paves the way to good decision-making. With all these interconnected to interpersonal communication skills, it is apparent why employees with strong interpersonal skills are sought after and valued. They often ace teamwork and make good leaders who possess the capabilities and capacities in motivating the whole team. In fact, interpersonal communication is the core of teamwork and to reach commonly shared goals. Ergo, it is important for you to develop interpersonal communication skills, assess your proficiency in each of them, and endeavour to boost certain areas.

The underpinnings of interpersonal communication skills are confidence, presence, social, and emotional intelligence conflated by elevated attentiveness. All these come to play into management styles and workplace communication inevitabilities. Essentially, you must do a self-assessment on the aforementioned elements that hold up interpersonal communication. Reflection is key; introspect on your past performances, analyze your strengths and weaknesses, and draft a plan to improve on your weak interpersonal skills.

If you are looking to develop pervasive interpersonal communication skills, enrol in eCornell Human Resources Essentials program. Seize this opportunity to make headway in your professional life.

eCornell courses are approved by SkillsFuture Singapore for SkillsFuture Credit as well as by HRDF Malaysia under its SBL Scheme.