Customer experience is an integral part of service culture. An article by Super Office says that most companies are failing to deliver a good customer experience. This may be caused by an absence of a vibrant and dynamic customer experience […]
A Forbes article says that digital platforms like Facebook, Uber, and Foodpanda are networks that allow people to easily communicate with each other. From a business perspective, digital platforms are facilitators that make online goods and service exchanges possible. How […]
The conception of work-life balance (WLB) was developed in the 1970s when women began to enter the workforce, according to an article published by Positive Psychology. Back then, working women were expected implicitly to juggle professional responsibilities with family-life commitments, […]
Employee conflict is inevitable and is an inherent part in collaborative teams. Conflict occurs even in a remote work environment according to Officevibe and that conflict management is also quite a challenge. Officevibe’s user data found that around 21% of […]
Interpersonal communication refers to the process of communication involving verbal and nonverbal ideas and emotions that are shared with others. In a broader sense, interpersonal communication allows us to interact with people smoothly and understand verbal and nonverbal conveyance from […]
Businesses today has become data driven. Spreadsheets have become a part of business and their uses are not only manifold but also pervasive. All kinds of organizations use the Microsoft Office bundle extensively across all job roles and functional groups. […]
Remote work has promoted the productivity of employees within the confines of their homes. Although employees are settling into their work-from-home routines, building team culture and keeping spirits up are quite challenging. Employee disconnection and complacency often happen in the […]
In the digital age and just like in any other era, businesses must strive to drive sales results. Chief marketing officers (CMOs) must develop an affinity for digital tools and solutions to market their products and services. With the advent […]